Collaboration: Essential Ingredient for Resilience

A new insight emerged – as it usually does – in a conversation between friends.

Bob has been a long time sparring partner for me and so when I was reflecting on a year’s project of co-creating and activating a new collaboration model within our Hub, it was Bob I turned to for his usual provocative questions that tend to elicit a deepening of seeing patterns. It was a particular conversation with Bob that I invited my colleague Alycia of Instigation into that gave rise to an article titled Collaboration: The Courage to Step into a Meaningful Mess. You can read it here; it was just released in the last Berkana Institute newsletter.

However, beyond what we share in this article, I have some (fairly raw) thoughts on how collaboration is an essential ingredient for Resilient Communities, what this site is all about :-)  First of all, with a lot of work in multi-stakeholder situations, I have come to see the importance of relationship for systems change – many people believe that it is the policies & structures that will shift an unhealthy system into a better state, but not without healthy relationships. So, in the act of collaborating and building true relationship – not just superficially working together at the same roundtable – resilience-as-social-glue enters into the system. Something that helps people stay together through the work they need to do. Secondly, and building on that, collaboration builds social capital. By collaborating, we are investing into each other and into something that is joint. By collaborating, we are learning to work with each other as equals, and thus re-investing into our capacity to keep doing that more fluently. This in-builds resilience into a community, a community that wants to continue to be together. Thirdly, collaboration contributes to a transfer of skills and capacities between people working together, or at least an awareness of other skills and perspectives. The more opportunities for learning more, and making more available to each other, the more a collaboration of a few people around a shared goal has the potential to truly become a community over time based on shared experience. The more a community knows about itself and the multitude of talents within it that it can draw on, the more agile and resilient it is in the face of any challenges that might come its way… and/or to take a stand for co-creating the new…

Thanks Bob!

- Tatiana Glad, Engage! InterAct / Hub Amsterdam / Waterlution


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Acting resourcefully in a space of community organizing

A space for community leadership and action

This past week I have been in Minnesota working with colleagues Jerry Nagel, Ginny Belden-Charles and Mandy Ellerton.  We were conducting a second residential training in collaborative leadership with a number of planning grantees working in communities to make impacts on the social and economic determinants of health.

In this residential we spent a fair bit of time working on tactical community organizing, exploring how to teach this from the perspective of the Art of Hosting.  The traditional tactics of Alinsky-style community organizing operate by creating strategic targets for action and mobilizing community power against those targets.  It’s a zero-sum game.  In the Art of Hosting community and the Berkana models of community organizing, we generally focus on purpose and seek to build strategic relationships and structures that create longer term, resilient and sustainable responses to changing realities.  The challenge for us as teachers in this was to explore and find a way to teach both so that we could help people become resourceful practitioners of a multitude of strategies.

Both have value.  Recent events in the Middle East, as well as down the road from us in Wisconsin showed the need and power for traditional community organizing to respond to acute injustice and to take advantage of timing.  And while mass occupations of public spaces and state Capitols have their place, they will flare out if the participants cannot find a way to use power to sustainably and wisely over time.  The danger with many revolutionary movements is that they seize power and later exercise it without changing the nature of the power dynamics itself.  Top-down remains top-down, and the patterns of leadership and power-sharing remain in place.  For revolutions of any kind to be truly transformative they have to work on both levels – visible power dynamics and underlying patterns that generate those dynamics.

There is a great temptation to reduce this space into a dualistic “love vs. power” choice.  Adam Kahane’s recent work has explored this dichotomy from a position of how love and power can be complimentary resources in leadership practice.  If you ask people, many will privilege one over the other.  ”You can’t expect autocrats to be toppled by love alone – you need to gain power.”  Others will say that “the destructive exercise of power is what got us into this situation, and only building relationships based on love and respect will get us back.”  Or as Martin Luther King famously said: ““Power without love is reckless and abusive, and love without power is sentimental and anemic.” In our group we had people who reacted in a strongly negative fashion to a discussion of power, because they perceived themselves as victims of power.  In other situations I have found people will dismiss love as “sickly and anemic” and unable to make any real change at all.  Reducing any of these dimensions to an either/or proposition will immediately drop you into a space of unresourcefulness, and that is NOT what we were after.

On our teaching team, we were well set to explore this dynamic.  Both Jerry and Mandy have experience in traditional community organizing tactics, Alinsky-style tactical work in communities and organizing traditional political campaigns.  Ginny and I are both students and practitioners of relational community development, both of us working a lot lately with using community building principles to work with change.  And each of us has experience and curiosity about the other end of the spectrum so we were well placed to figure out an inclusive and transcendent framework that could be useful for our participants.

We began by defining some of the dimensions of a leadership space in which tactical action for mutual influence takes place.  In other words, what kinds of strategies are useful for influencing people and participating pro-actively in change?  We found three dimensions of action, which we set up as polarities:

Inquiry – Advocacy. From the world of systems thinking, this set of skills is well known.  Balancing advocacy and inquiry is a key area for personal mastery to participate in deeper and transformational dialogue.  Advocacy requires clear speaking, storytelling and compelling argument on behalf of oneself or a group.  Inquiry requires openness, curiosity and a willingness to listen and be changed by what you hear.  It is the domain of good, clear, non-judgemental questions.

Transactional – Relational. A transactional view sees the world as a space for negotiation, for winning and losing and where separation is useful.  Relational practices and worldviews on the other hand bring us into each other’s sphere of influence in a way that builds sustainable alliances and systems of influence.  It is important to engage in transactional activity sometimes, escaping from dangerous situations, demanding that an autocrat hand over power (and even seizing it from the person), negotiating and creating separate spaces of safety such as women’s centres, immigrant services, Aboriginal choice schools or First Nations governments.  But for sustainability and co-evolution, relational tactics are important, building community around purpose. reintegrating a movement with society, letting go of a defined community of practice to allow emergence to take social innovation to the scale of an influential system.

Individual – Collective. Another key dimension that we discovered that gives the model a great deal of power and depth.  There are times for individual actions and times for collective actions.  Individual leadership can be power and visionary, the image of Obama as President.  A powerful speaker can invoke what is called in Halkomelem “nautsamaut” – a powerful holistic collective single mindedness.  On the other hand, people cannot work alone, and collective intelligence and effort is needed to undertake large scale and meaningful transformations.

If you place these three axes in relation to each other, you get a sphere, and that sphere becomes what we called “a space for action.”  Within that sphere, many tactics and actions can happen, and depending on context, the actions will be considered right or wrong.  Our goal then became exploring this space with an eye to creating resourcefulness in any given moment.

For example, the revolution in Egypt last month was a result of collective action based on relational strategies which took a transactional approach to shifting power in the state.  Collective leadership assembled, demands were articulated, and Mubarak’s resignation was demanded.  There was no place for relationship building with the old regime.  By the time Mubarak held out his olive branch it was too late.  The people wanted him gone and they wanted the power that was concentrated in his office to be moved to the people through a democratic constitution-building process.  In this example there was no room for individual, relational inquiry.  It was not the time for solo self reflection.  Nor was there much in the way of a sole leader of the opposition movement.  Democratic revolutions of this nature tend to have the occasional figure head (ElBaradei, Mandela, Havel, Gandhi, King,Tsvangarei) but the movement is run by groups and really powered by a mass of people.  In situations where autocrats are overthrown by powerful individual figures (think Haiti, Cuba, Soviet Union, China, Liberia, Afghanistan, Zaire, Yugoslavia) the results become less democratic than autocratic, and often result in civil war rather than a peaceful transition of power.

Another example.  On my home island, Bowen Island, we are currently engaged in a process to determine the feasibility of establishing a national park on our island.  This has been a controversial proposal as it emanated not from a groundswell movement, but from a few hard working municipal councillors, some community advocates and the federal government.  For the citizens of Bowen, the conversation has been vigorous and at times acrimonious as we faced an apparently dualistic decision between a future with a national aprk, or a future without one.  We are a small community and relationships are very important.  Many islands and small bounded communities have been torn apart by poorly handled land use processes.  For us to succeed we need to not fall into the trap of advocacy for positions (especially as there is so little that can be known about the implications of either a park or a parkless future).  It is not smart to be working alone, as we need collective intelligence and connection to come up with creative paths forward under either scenario.  And if the work is transactional then we will be left at the end of the day with people who feel they have either won or lost something, with the serious implications for community sustainability over time.  It seems to me that our choice is to balance advocacy and inquiry, to work primarily relationally and to engage as much as possible in a collective manner rather than by having individuals submit competing ideas.  As an individual acting in this debate I have been less influential than times when I have been part of a collective voice.

So you can see that acting in this space is not about choosing the ends of any of the axes but rather about finding a sweet spot somewhere within the sphere of action where these three dimensions are balanced against the purpose and need of action.

In general what we teach in the Art of Hosting or arts of participatory and collaborative leadership, are strategies for leading in the relational half of this sphere, biased a little towards inquiry and balancing individual and collective practice. From this base, we can move to teach more advocacy by teaching storytelling models that build relations.  We generally privilege work in the relational half of the sphere, because in general, the tactical world of change and development is not very proficient in these skills, and yet the transactional worldview is dominant in development work at the moment.  People take transactional approaches to inquiry – needs assessments, gap analysis, studies, technical modelling – and transactional approaches to advocacy – report writing, lobbying, results based funding through RFPs.  These activities are very familiar to community and organizational developers around the world.  The leading edge of balancing that practice is seeking sustainability through relational strategies that help create restorative community and long term viability, which is work we do through the Berkana Institute  All of these strategies and activities are useful, but there are times and situations in which some are more useful than at other times.

Practically applying this model should be very straightforward.  Like any good framework it comes with a caveat that you can be in multiple places in this model at the same time.  Defining and continually clarifying needs and purposes is very important.  Sensing the call of the context is also very important.  Waiting – a particular kind of active waiting, sensing the conditions and timing – is important too.

Action then proceeds using tactics and strategies that are appropriate to the times and the context.  The leadership capacity needed to use this framework well is resourcefulness and a willingness to work with others who bring complimentary skills to the effort.  It is also important that everyone remain open to mutual influence and inquiry so as to sense the best time to deploy appropriate strategies and leadership frames.  Timing and trust is very important. Used well, I can see that this framework can be a powerful tool for mapping strategies and for generating and designing new ones.

Circle Training, Circle Process, Circle Practicum

News from Christina Baldwin and Ann Linnea about upcoming PeerSpirit Circle trainings, including a new advanced course.  This may be some of the finest learning you will ever do with respect to learning about and working with groups:

The PeerSpirit Circle Practicum gathers small groups of people at retreat centers for four-and-a-half days of intensive, experiential learning that blends council time with significant skill development.

via PeerSpirit : Circle Training, Circle Process, Circle Practicum.

What harvesting tool works best?

A colleague emailed today and asked me this question: “which tool do you use when you have to analyse the content of your harvest with groups?”

My answer was that it depends on so much.  Which means there is no one rule or tool but rather a principle.  The principle would be this: “Participatory process, participatory harvest, simple process, simple harvest”  The primary tool I use in complex decision making domains is diversity.

A story.  Once, working with the harvest of a a series of 4 world cafes that had about 100 people in each, I ended up with 400 index cards, each containing a single insight which we later transcribed.  It would be folly for me to work with a taxonomy of my own design, so I invited eight people to help me make sense of the work.  We all read the 18 peages of raw data and noticed what spoke to us.  From there we created a conversation that drew forth those insights and organized them into patterns.  The final result was a report to the 400 people that had gathered that was rich and diverse and as complex as the group itself without being overly complicated to implement.

So it depends.  If you use the Cynefin framework, which I have been studying and using a lot lately, you will see that different domains of action require different harvesting and sense making tools.  So be careful, use what is appropriate and try to never have a place where one point of view dominates the meaning making if you are indeed operating the realms of complexity, chaos or disorder..

From Hero to Host: the Columbus Ohio story

Such a nice treat to come across this chronicle of friends: From Hero to Host: A story of Citizenship in Columbus OH. This an excerpt from Meg Wheatley and Debbie Frieze’s new book “Walk Out, Walk On“, due out soon.

The excerpt tells the story of how a small group of people – many of them dear friends of mine – awakened a new form of citizen leadership in Columbus Ohio using the Art of Hosting as an operating system.  You will hear stories of Phil Cass, Tuesday Ryan-Hart, Matt Habash and others in that city who have been changing the way people think about health, education, food and citizenship since 2002.

Have a read and get inspired.

Tools for White Guys who are Working for Social Change (and other people socialized in a society based on domination)

1. Practice noticing who’s in the room at meetings – how many men, how many women, how many white people, how many people of color, is it majority heterosexual, are there out queers, what are people’s class backgrounds. Don’t assume to know people, but also work at being more aware.

2a. Count how many times you speak and keep track of how long you speak.

2b. Count how many times other people speak and keep track of how long they speak.

3. Be conscious of how often you are actively listening to what other people are saying as opposed to just waiting your turn and/or thinking about what you’ll say next.

4. Practice going to meetings focused on listening and learning; go to some meetings and do not speak at all.

5a. Count how many times you put ideas out to the group.

5b. Count how many times you support other people’s ideas for the group.

6. Practice supporting people by asking them to expand on ideas and get more in-depth, before you decide to support the idea or not.

7a. Think about whose work and contribution to the group gets recognized.

7b. Practice recognizing more people for the work they do and try to do it more often.

8. Practice asking more people what they think about meetings, ideas, actions, strategy and vision. White guys tend to talk amongst themselves and develop strong bonds that manifest in organizing. This creates an internal organizing culture that is alienating for most people. Developing respect and solidarity across race, class, gender and sexuality is complex and difficult, but absolutely critical – and liberating.

9. Be aware of how often you ask people to do something as opposed to asking other people “what needs to be done”.

10. Think about and struggle with the saying, “you will be needed in the movement when you realize that you are not needed in the movement”.

11. Struggle with and work with the model of group leadership that says that the responsibility of leaders is to help develop more leaders, and think about what this means to you.

12. Remember that social change is a process, and that our individual transformation and individual liberation is intimately interconnected with social transformation and social liberation. Life is profoundly complex and there are many contradictions. Remember that the path we travel is guided by love, dignity and respect – even when it is bumpy and difficult to navigate.

13. This list is not limited to white guys, nor is it intended to reduce all white guys into one category. This list is intended to disrupt patterns of domination which hurt our movement and hurt each other. White guys have a lot of work to do, but it is the kind of work that makes life worth living.

14. Day-to-day patterns of domination are the glue that maintain systems of domination. The struggle against capitalism, white supremacy, patriarchy, heterosexism and the state, is also the struggle towards collective liberation.

15. No one is free until all of us are free.

From the Colours of Resistance webpage

via RANT Collective : Tools for White Guys who are Working for Social Change (and other people socialized in a society based on domination).

Silo busting

Silo busting is a very interesting thing.  Everyone knows that systems atrophy when they divide their work into silos.  Silos entrench difference and prevent learning across sectors whether we are talking about departments in an organization, or a social system like health care or child and family services.

Silos have limited usefulness.  They divide work into manageable chunks.  But in general they create reductionist responses to systemic problems and they pose a massive challenge to people working nfor change.  If we first have to bust the silos, and only then can we address the problems, how do we know we’ll have energy left for the real work?

So let’s be real.  Dr. Rob Anda, who I met this week in Seattle, had a great line when talking about reducing the effects of adverse childhood experiences.  ”I don’t see silos as disappearing anytime soon, but if we work together in community from common information sources we can make change.”

Great line.  Forget about the silos.  Bring people together in communities of practice to learn about the information they need and that serves their common purpose, and then engage in the conversations that build network and community around learning about change and enacting solutions that make sense at the community level.  Bottom up silo busting.  Forget about the structural reforms first.  Do the work first and then institutionalize the solutions that work across sectors, disciplines and other silos.  Follow the Theory U process: concretize solutions following social prototyping.

And when the silos – the funders, the government agencies, the power brokers and decision makers – come looking for evidence and evaluation, use Developmental Evaluation to tell the story of what is going on across the system.

Inspiring hope and change

From my recent work in the labour movement, a quote to inspire you in your work for social change:

Howard Zinn: ‎”To be hopeful in bad times is not just foolishly romantic. It is based on the fact that human history is a history not only of cruelty, but also of compassion, sacrifice, courage, kindness. What we choose to emphasize in this complex history will determine our lives. If we… see only the worst, it destroys our capacity to do something. If we remember those times and places—and there are so many—where people have behaved magnificently, this gives us the energy to act, and at least the possibility of sending this spinning top of a world in a different direction. And if we do act, in however small a way, we don’t have to wait for some grand utopian future. The future is an infinite succession of presents, and to live now as we think human beings should live, in defiance of all that is bad around us, is itself a marvelous victory.”

I’m in Prince George today and tomorrow working with the BC Government Employees Union in a great regional conference that is looking at forging the links between unions and communities.  There is much organizing capacity and heart based action in the labour movement and much need on the ground here in the north of the province.  Putting one to work on the other is a huge and easy capacity building thing to do.

So today a cafe on where we can go to work in community to make a difference, and tomorrow a short Open Space for people to ground action and make some plans to get out there.

A witness to history

In the middle of a four day gathering of indigenous child and family services organizations here in British Columbia.  I’m back in my room even though it’s after lunch and our meeting was supposed to have restarted because history just got made.

To understand what this means, you have to have an appreciation of how the state has related to indigenous communities in this country since colonization began.  The essence is that tools of law and legislation have been used repeatedly to deny the jurisdiction, rights and responsibilities of First Nations from nearly the moment European governments set eyes on this continent.  Nowhere has that become more of a hot point than with the issue of children.

For more than 100 years the stated policy of the federal governments was to place First Nations children into the care of the state and the churches by sending them to residential school.  The residential school system was designed originally to educate the “Indian out of the child” and to assimilate people by breaking up communities, punishing kids for speaking their language and subjecting them to slavery, by forcing them to work to keep the schools running.  This one policy alone has left a legacy of unhealthy family structures, weakened cultures and multiple generations of vulnerable children. When the provincial government stepped into to take responsibility for children in the 1960s the infamous “sixties scoop” happened whereby kids were removed from their families to be raised by non-native familes.  By the 1980s the sixties scoop had ended and the residential school system was shut down.  From that time onwards, Aboriginal kids were at the mercy of the non-Aboriginal child welfare system.  In BC alone, the percentage of kids in care who were Aboriginal skyrocketed to today where it is now more than 50%.

In the last 20 years, First Nations have become more proactive in creating their own child and family services agencies and taking back responsibility and later control over the system.  Starting at a historic meeting in 2002 in Tsawassen, BC, the provincial government began the process of recognizing the authority of First Nations communities to look after their kids.  A process that began in 2002 (which I was involved in primarily on Vancouver Island) saw the creation of regional authorities around the province to oversee the establishment of First Nations child welfare systems.  These authorities, had they been passed into law, would have taken all responsibility short of law making authority and placed it in the hand of communities through regional authorities.

The problem with the regional authority model was that it didn’t work well with the inherenet jurisdiction of the First Nations governments in BC.  Problems began to appear in 2007 between the provincial political leadership and the leaders of the regional authorities.  At the last minute, literally as the enabling legislation was to hit to the floor of the Provincial legislature, the provincial political leadership – against the wishes of many First nations cheifs – shut the process down.  For a couple of years we were back to the status quo, and things looked grim.

But behind the scenes, the provincial ministry of child and family development was working to transform the child and family services syste.  Led by a deputy minister, Leslie Du Toit, the ministry worked to help nations develop their own systems and did it from a position of recognizing the authority and jurisdiction of First Nations to care for their kids.  As a result the 15 and more projects that are gathered here got off the ground, reestablishing a child and familiy services system that is deeply ingrained in the cultural, spiritual and political power of the Nations themselves.  It has been a hugely decolonizing experience (the children of the Haida Nation even wrote their own declaration of their rights which is to be passed into law).

So things are ticking along and this has brought us to today where we have gathered 120 people to share their experiences and accelerate their work together.  It has been a good meeting so far, conducted in ceremony and working productively and positively.  Today the deputy minister made an announcement though that has rocked us all.  She announced today that provincial government was now opening the door for First Nations and Metis groups in BC to create their own legislation to replace the Child and Family Services Act and to enbale indigenous child and family services systems to be established and supported designed and delivered by the Nations themselves.  It is the first time anyone can remember the colonial government ever stepping out of the power they have and giving over the legislative jurisdiction to First Nations.

Suddenly our meeting has got a lot more interesting.  Accompanied by the National Chief of the Assembly of First Nations, Shawn A-in-shut Atleo, she stood for the principle that only a system created by the people for whom is it intended will be the right system.  Everything we have been working towards suddenly is a reality.  The chiefs are excited, the people who have been developing and delivering the indigenous systems are elated that their work will be made the formal system for their people in the province and everyone is buoyed by the right thing happening at the right time.

Suddenly we are all on the same side.  My long time mate David Stevenson who is an Art of Hosting steward is right at the centre of the work in his job as the Executive Director of Aboriginal Services for the Ministry.  Many other people who were with us through the regionalization process on Vancouver Island including Marion Wright, Kyra Mason, Pearl Hunt, Bruce Parisian and others are here celebrating and preparing for the hard work ahead.  We are taking a break now while we get ready to go to the Sts’ailes longhouse for an evening of singing and speaking in ceremony.  Tomorrow when we come back to work, we’ve thrown out our agenda and will just spend a half day in Open Space to articulate the opportunities that we have among us, all of us hosting together the very first steps on what will become the next chapter in a historic journey.

Insights on shifting systems

Running an Art of Hosting workshop this week for employees of the City of Edmonton.  We are about 30 people all together looking at the art of hosting participatory process, convening and leading in complex environments where certainty is an artifact of the past.

Naturally because these people work for a municipal government, the conversations we are having tend to be about systems.  We are working at the level of what it takes a system to shift itself as well as what it takes of an individual to lead when the answers are unclear.

For me, lots of good insights are coming up.  A few that cracked in a cafe conversation this morning included these three:

  1. The fundamental question facing governments is not why or what or who, but HOW.  How can we deliver services differently?  How do we change to include more public voice in our work without losing our mandate?  How do we cope with the scale of change, chaos, interconnection and complexity that is upon us?  These questions are powerful because they invite a fundamental shift in how things are done – the same question is being asked of the Aboriginal child welfare system at the moment in British Columbia, which is looking to create a new system from the ground up.  Shifting foundations requires the convening of diversity and integrating diverse worldviews and ideas.
  2. New systems cannot be born with old systems without power struggle. As old ways of dong things die, new ways of doing things arise to take their place.  But there isn’t a linear progression between the death of one system and the birth of the new: the new arises within the old.  Transformation happens when the new system uses the old to get things done and then stands up to hold work when the old system dies.  While old systems are dying, they cling to the outdated ways of doing things, and as long as old systems continue to control the resources and positions of power and privilege, transformation takes place within a struggle between the new and the old.  Ignoring power is naive.
  3. A fundamental leadership capacity is the ability to connect people. This is especially true of people who long for something new but who are disconnected and working alone in the ambiguity and messy confusion of not knowing the answer.

Its just clear to me now that holding a new conversation in a different way with the same people is not itself enough for transformation to occur.  That alone is not innovation.  The answers to our most perplexing problems come from levels of knowing that are outside of our current level.  The answers for a city may come from global voices or may come from the voices of families.  Our work in the child welfare system was about bringing the wisdom of how families traditionally organized to create a new framework for child welfare policy and practice, and that work continues.  Without a strategic framework for action, for transforming process itself, mere reorganization is not enough.