Visioning as the estuary of action

This is an estuary.  It is the place where a river goes to die.  Everything the river has ever been and everything it has carried within it, is deposited at it’s mouth where the flow slows down and the water merges with the ocean.  These are places of incredible calm and richness, but they lack the exciting flow of the torrents and waterfalls and cascades of the upper river system.

Yesterday I was speaking with a client who worried that an initiative we had begun together was heading towards the estuary of action – a long term visioning processes where lots of things are said and very little is done.  ”We’ve done that before,” she said.  Nobody likes that.  I wracked my brain to see where it was that I had led this group to believe that this is what we were doing.  We had done a World Cafe to check into some possibilities for the organization and we had done a short Open Space to initiatie some experimental actions.  We had learned a little about the organization from these two gatherings, and we were, at least in my mind, fully entered into a participatory action learning cycle, working with emergent ideas, within several well established constraints.  I was surprised to hear the fear spoken that what we were doing was “visioning.”

Then I realized that what we were dealing with was an entrained pattern.  People within this organization associated dialogue with visioning, and the results of dialogue with a mass of post-it notes and flip charts that never get typed up, and action that never comes of it.  Likewise, it turns out that the associated planning with a process that begins with a vision, and then costs out a plan and takes that plan to a decision making body which then rules on whether the project can proceed, by allocating resources.  Both of these views are old thinking, rigid patterns that lock participants in a linear view of action that looks like this:

 

 

The truth is that I had been viewing the process as an action learning cycle:





So now that we are a little clearer on this, there was a distinct relaxation among the group.  We are heading into some uncharted territory and it is too early to nail down concrete plans about what to do and likewise simply visioning doesn’t take us anywhere either.  Instead, we are harvesting some of the rich sense of community that exists, opening some space for a little leadership, inviting passion and responsibility and making small starts,  The small starts are confirming some of what we suspected about how the organization works, which is good news, because we are developing a pattern of action together that will help us all as we move forward to do bigger things with more extensive resource implications.  This is the proper role of vision and planning in emergent and participatory processes – gentle, developmental, reflective and active.

 

Society is the still face

Back in November, I worked with my mate Teresa Posakony on a two day gathering the object of which was to work to apply brain science to policy questions on the prevention of adverse childhood experiences.  On the first day I facilitated an Open Space event that brought together reserachers and brain scientists to discuss their findings and on the second day, we had panelists and Teresa ran a half day cafe to look at the implications of the research for policy making.  I composed a poem at the end of the day.

As a part of the experience, we were shown a powerful video of the still face experiment, a test to see how infants respond when their care givers break the connection with them.  It is very very powerful.  Here it is:

Later in the day one of the panelists, Jennifer Rodriguez, referred to this video by saying that collectively, “society is the still face” when it comes to our children and youth.

That was the hook I needed for the poem, which was also informed by the words I saw and heard during the cafe.  I read the poem and got a generous standing ovation.

Today I got an email from our clients which was sent by the researcher you see in the video, Dr. Ed. Tronick.  Dr. Tronick was responding to our client, who sent him the poem and the recording of me reading it:

I really am quite moved by the poem and your comment about how much impact it has.  When I began this work in my lab I had no idea that it might one day be so useful in getting children and families what they so desperately need.  I love the poem – I will get it up in my office somewhere, especially what it brings together and the rhythm of it.  Please tell Chris how much I appreciate it.  It is just amazing.  And more important than the SF or the poem is the work you and everyone at the conference are doing.

It is not enough to do work in the world without adding as much beauty as we can.  The power resides in the songs, the poems, the images that we use to capture our collective experiences and to throw a light on how important they are to us as human beings.

Enjoy the harvest.

Society is the still face

Back in November, I worked with my mate Teresa Posakony on a two day gathering the object of which was to work to apply brain science to policy questions on the prevention of adverse childhood experiences.  On the first day I facilitated an Open Space event that brought together reserachers and brain scientists to discuss their findings and on the second day, we had panelists and Teresa ran a half day cafe to look at the implications of the research for policy making.  I composed a poem at the end of the day.

As a part of the experience, we were shown a powerful video of the still face experiment, a test to see how infants respond when their care givers break the connection with them.  It is very very powerful.  Here it is:

Later in the day one of the panelists, Jennifer Rodriguez, referred to this video by saying that collectively, “society is the still face” when it comes to our children and youth.

That was the hook I needed for the poem, which was also informed by the words I saw and heard during the cafe.  I read the poem and got a generous standing ovation.

Today I got an email from our clients which was sent by the researcher you see in the video, Dr. Ed. Tronick.  Dr. Tronick was responding to our client, who sent him the poem and the recording of me reading it:

I really am quite moved by the poem and your comment about how much impact it has.  When I began this work in my lab I had no idea that it might one day be so useful in getting children and families what they so desperately need.  I love the poem – I will get it up in my office somewhere, especially what it brings together and the rhythm of it.  Please tell Chris how much I appreciate it.  It is just amazing.  And more important than the SF or the poem is the work you and everyone at the conference are doing.

It is not enough to do work in the world without adding as much beauty as we can.  The power resides in the songs, the poems, the images that we use to capture our collective experiences and to throw a light on how important they are to us as human beings.

Enjoy the harvest.

From failsafe to safefail

Alex has a great post today on his Top 5 reasons to celebrate mistakes at work.  I’ve been hearing lately from many clients about the need for us to loosen up and accept more failure in our work.  The pressure that comes from perfection and maintaining a failsafe environment is a killer, and while we all demand high levels of accountability and performance, working in a climate where we can fail-safe provides more opportunity to find creative ways forward that are hitherto unknown.  So to compliment Alex’s post, here are a few ways to create a safe-fail environment:

1. Be in a learning journey with others.  While you are working with people, see your work as a learning journey and share questions and inquiries with your team.

2. Take time to reflect on successes and failures together. We are having a lovely conversation on the OSLIST, the Open Space facilitator’s listserv about failures right now and it’s refreshing to hear stories about where things went sideways.  What we learn from those experiences is deep, both about ourselves and our work.

3. Be helpful. When a colleague takes a risk and fail, be prepared to setp up to help them sort it out.  My best boss ever gave us three rules to operate under: be loyal to your team, make mistakes and make sure he was the first to know when you made one.  There was almost nothing we could do that he couldn’t take care of, and we always had him at our backs, as long as he was the first to hear about it.  Providing that support to team members is fantastic.

4. Apologize together.  Show a united front, and help make amends when things go wrong.  This is a take on one of the improv principles of making your partner look good.  It is also about taking responsibility and having many minds and hearts to put to work to correct what needs correcting.  This one matters when your mistake costs lives.  Would be nice to see this more in the corporate world.

5. Build on the offer. Another improv principle, this one invites us to see what we just went through as an offer to move on to the next thing.

6. Don’t be hard on yourself.  You can’t get out of a pickle if you are berating yourself up for being there.  I find The Work of Byron Katie to be very very helpful in helping become clear about what to do next and to loosen up on the story that just because I failed, therefore I am a failure.

Now these little lessons work in complex environments, like human organizations, not mechanical systems so before you jump on me for having unrealistic expectation for airplanes and oil rigs, just know that.  Having said that, dealing with the human costs of airplane crashes and oil rig explosions requires clarity, and being wrapped in blame and self-loathing is not the same as being empathetic and clear.